- #HOW DO I CONTACT MICROSOFT OFFICE BY PHONE INSTALL#
- #HOW DO I CONTACT MICROSOFT OFFICE BY PHONE UPGRADE#
- #HOW DO I CONTACT MICROSOFT OFFICE BY PHONE SOFTWARE#
You do not need to be connected to the Internet to use the Office apps, such as Word, Excel, and PowerPoint, because the apps are fully installed on your computer. The web browser version is Office 365, the Outlook App is available for phones, and the desktop version is included with the Microsoft Office suite. To reactivate your apps, simply reconnect to the Internet. If you do not connect to the Internet at least every 31 days, your apps will go into reduced functionality mode, which means that you can view or print your documents but cannot edit the documents or create new ones. You should also connect to the Internet regularly to keep your version of Microsoft 365 up to date and to benefit from automatic upgrades.
#HOW DO I CONTACT MICROSOFT OFFICE BY PHONE INSTALL#
Internet access is also required to access documents stored on OneDrive, unless you install the OneDrive desktop app. Note that if you are an existing subscriber, you do not need to reinstall or purchase another subscription.įor Microsoft 365 plans, Internet access is also needed to manage your subscription account, for example to install Office apps on other PCs or to change billing options. Internet access is required to install and activate all the latest releases of apps and services included in all Microsoft 365 subscription plans. You can choose to pay for your subscription on a monthly or yearly basis, and the Microsoft 365 Family plan lets you share your subscription with your family for up to 6 people, and use your apps on multiple PCs, Macs, tablets, and phones. With a subscription, you'll always have the latest features, fixes, and security updates along with ongoing tech support at no extra cost. You also get extra online storage and cloud-connected features that let you collaborate on files in real time. Microsoft 365 includes the robust Office desktop apps that you’re familiar with, like Word, PowerPoint, and Excel. Microsoft 365 is a subscription that includes the most collaborative, up-to-date features in one seamless, integrated experience. If you're an admin on the account, call (800) 865-9408 (toll-free, US only). If you're in the admin center, select Support > New service request.
#HOW DO I CONTACT MICROSOFT OFFICE BY PHONE UPGRADE#
However, there are no upgrade options, which means if you plan to upgrade to the next major release, you'll have to buy it at full price. Sign in to Microsoft 365 with your Microsoft 365 admin account, and select Support > New service request. One-time purchases are available for both PCs and Macs.
To raise a ticket from the Office page in your online account, log in to your Office 365 account, click the app launcher (the nine dots in the top left corner) and then click “Office.Office 2021 is sold as a one-time purchase, which means you pay a single, up-front cost to get Office apps for one computer. Log a ticket from your Office 365 Account VLSC customers may also Contact Us by phone or by Web Form.
#HOW DO I CONTACT MICROSOFT OFFICE BY PHONE SOFTWARE#
See the Product Terms for details on both Web Based and Phone Support Incidents available under Software Assurance. In both Sway and Forms, there is a Help option available from the three dots menu in the top right corner, but for both apps, there’s no obvious way to contact support with anything other than “feedback.” OneNote has the same File > Help > Help option as Word, Excel, and PowerPoint, but when you click it, there is also no obvious way to contact support.įor all three of these apps, you can, of course, click around the Microsoft help until you find a path to support, but that’s not the same thing as having an obvious way to contact support from within the app. Phone Support Incidents may be earned based on server and desktop SA spend under a qualifying agreement. This will open the “New support request” form, where you can enter your support ticket. Scroll down to the bottom of the page and on the right-hand side, click the “Contact support” option. This will open up a new page with various help options (which you should check out first). Click the “?” in the top right of the menu bar and then click “Support.”
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